Parts & Service Management

Designed for parts sales and service, the service management module facilitates the quick identification and ordering of parts. In addition, it is a great training tool for new employees and customers. Technicians can access service manuals and watch actual videos of the service procedure - in office or at customer site. It eliminates the stressful activities of calling/emailing for the correct set of spare parts, pricing and availibility. It ensures that PO's from customers have the correct part numbers, serial numbers and part descriptions that can be matched with the Bill of Materials and saved in formats that are most suitable to your in-house order processing system.